Industry News

June 2007 Issue

Parts That Don’t Fit: Who Pays?

If a vendor sells a product that doesnít fit, should the buyer be on the hook for shop charges? We donít think so.

Any aircraft owner whoís been in the game for awhile soon learns a harsh lesson: Airplanes arenít like cars. Parts and pieces that arrive from a vendor may need remedial attention during installation and some will need more than others. But what if a vendor sells a part that wonít work no matter what? Two readers recently contacted us to complain about just such a circumstance. Both bought expensive aftermarket mods from companies that assured them the parts would fit their airplanes, only to discover that this wasnít the case.

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