Industry News

January 2008 Issue

Upgrades Gone Bad: Delays Enrage Owners

An Alabama shop gave a good price but over-promised on delivery. Our advice? Check references carefully and have paint and interior done separately.

If thereís anything good about disputes between owners and aircraft maintenance shops, itís that they donít happen very often. Unfortunately, if a big upgrade job does go sour, there may be no ready recourse for owners. Legal action is expensive and likely to be unsatisfying and in the end, itís better to avoid the dispute in the first place. In other words, pick the right shop at the outset and you wonít need to hone your commercial combat skills.Thatís the assessment we draw from the experience of two owners who recently contacted us concerning aircraft upgrade projects that took vastly longer than the shop promised and left one owner out a couple of thousand dollars in missing materials and another fuming over both the delay and poor quality.

To continue reading this entire article you must be a paid subscriber.

Subscribe to Aviation Consumer

Aviation Consumer is the independent online source for impartial and uncompromising evaluations of aircraft, avionics, accessories, equipment and more.

Already subscribe but haven't registered for all the benefits of the website? Click here.

Subscriber Log In

Forgot your password? Click Here.