May 2010 Issue
Letters: May 2010
As a retired professor of economics, I canít resist adding to your article on product support in the March 2010 issue. First, all of us realize that producers are in business to make money. Period. No matter how much we might like to believe their warm and fuzzy marketing pieces, without profits, they leave. The fundamental accounting equations: Total revenue minus total cost equals profit. Repairs and support are costs for any producer
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