March 2013 Issue
GTN Owner Survey: High Satisfaction
Owners are mostly pleased with Garmins GTN700/600-series navigators. Nits include high price and touchscreen issues in turbulence.
When Garmin introduced the GTN700 and 600-series navigators nearly two years ago, buyers hoped for substantial improvements over the dominant but aging GNS530 and 430. The wish-list for the second-generation, all-in-one navigators included a more modern display and integrated chartingincluding airways. Skeptically, the market expected a touchscreen feature set. Garmin delivered all of the above, of course. But are the improvements enough to satisfy the demands of buyers ready to put their 15-grand-plus on the shop counter for a single-box upgrade? Does the touchscreen create havoc in turbulence as many feared? To find out, we recently conducted an in-depth GTN owner survey on our sister site, avweb.com, where we heard from 256 owners. The survey revealed a healthy level of owner satisfaction and perceived product value, although we heard a smattering of complaints.
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