September 2015 Issue
Jeppesen's Global Support Center
We know firsthand that managing large amounts of navigation data—from downloading it from Jeppesen to uploading it into the avionics—isn’t always a seamless process. We’ve killed enough aircraft batteries and crashed more browsers during data crashes. The stress level escalates when the problem occurs before a long trip, while the family waits in the FBO. But a visit last year to Jeppesen’s Global Support and Command center at its Englewood, Colorado, headquarters proved that the company is making a sizable effort to help with the frustration.
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