Upgrades Gone Bad: Delays Enrage Owners
If there’s anything good about disputes between owners and aircraft maintenance shops, its that they don’t happen very often. Unfortunately, if a big upgrade job does go sour, there may be no ready recourse for owners. Legal action is expensive and likely to be unsatisfying and in the end, its better to avoid the dispute in the first place. In other words, pick the right shop at the outset and you wont need to hone your commercial combat skills.Thats the assessment we draw from the experience of two owners who recently contacted us concerning aircraft upgrade projects that took vastly longer than the shop promised and left one owner out a couple of thousand dollars in missing materials and another fuming over both the delay and poor quality.