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Warranty Coverage: Read the Document

You bought something and now it doesn't work. What recourse do you have? Can you compel the seller to exchange the bad something for a new one? If you return it, are you entitled to a refund of the full purchase price? Will the seller pay the full cost of getting it fixed? What if the something is three months old? A year? Five years? How long is the seller obligated to repair a defective product, exchange it or take it back and refund your money?

Rick Durden
Verified

It’s been heard ever since commerce began: “I want my money back!”

You bought something and now it doesn’t work. What recourse do you have? Can you compel the seller to exchange the bad something for a new one? If you return it, are you entitled to a refund of the full purchase price? Will the seller pay the full cost of getting it fixed? What if the something is three months old? A year? Five years? How long is the seller obligated to repair a defective product, exchange it or take it back and refund your money?

Rick Durden

Senior Editor Rick Durden has written for Aviation Consumer since 1994 and specializes in aviation law. Rick is an active CFII and holds an ATP with type ratings in the Douglas DC-3 and Cessna Citation. He is the author of The Thinking Pilot’s Flight Manual or, How to Survive Flying Little Airplanes and Have a Ball Doing It, Vols. 1 & 2.